ConnectUs Marketing Solutions

WHO WE ARE?

ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. Basically, we can do anything under the sun that can be outsourced, and we know the possibilities of being part of growing companies like yours are endless. For a list of a few of our services, click here.

ConnectUs was established in 2009 together with its affiliate company, Linkserve Solutions BPO Inc., another BPO that specializes in inbound and outbound voice calls. We are based in the Philippines and our current clientele includes mostly businesses in North America, Canada, Australia, and others.

WHY OUTSOURCE WITH US?

✓ Delegate and leverage

Have us take care of things that we specialize in and concentrate on other core or overall functions of your business. Better yet, have more personal time!

✓ Significant Savings!

We are located in the Philippines, and we can provide lower costs due to economies of scale. Save up to 50% on your payroll. Our service fee includes payroll, taxes, sick & vacation pay, recruitment, hiring and operations management overhead expenses.

✓ We are not just another BPO

INDUSTRY EXPERIENCE: The team has been pioneers in the business process outsourcing industry and have been in business for more than a decade. We specialize in all aspects of the business from Human Resources, Legal, Operations to the latest IT.

STRONG VALUES: We live and breathe our Mission, Vison and Values. It is what drives us.

YOUR BOTTOMLINE: We strive to understand your main goals, and we will support you to attain them by meeting our service level agreements.

✓ Less dependency upon internal resources

While working with us, you would be able to maximize what your onsite staff can do to generate more revenue.

✓ Greater ability to control of budget and delivery dates

Save money. Save time. Increase sales.

✓ Lower ongoing investment required in internal infrastructure

We have already invested in our facility. You don’t need to spend more.

✓ Faster setup of company function or department

✓Increased flexibility to meet changing business conditions

✓ Deliver higher quality service because you are focused

SERVICES

Our talented pool of highly skilled and well-trained Virtual Professionals can provide you with a wide array of services that will cater to your business needs. Our services include, but are not limited to as follows:

BACK OFFICE GENERAL ASSISTANT

• General clerical tasks: drafting documents for correspondence, proofreading, online research (for SEO, Marketing and Business Development)
• Microsoft Office (Word, Excel, PowerPoint, etc.,)
• Preparing reports, data entry/encoding, data management
• Administrative work including calendar and project management
• Customer Relationship Management software management (Salesforce, Zoho, ACT, etc.)
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BACK OFFICE GENERAL ASSISTANT

Keep doing that aspect of the business that you enjoy and delegate the rest. Whatever your niche is, our experienced Virtual Assistants are ready to support you.

BOOKKEEPING

• Develop, maintain and/or support company's overall financial processes and management. This includes using software (QuickBooks & Stripe) to process reconciliation, accounts payables, accounts receivable, payroll, etc.
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BOOKKEEPING

ConnectUs has experts who can develop and maintain your company’s overall financial processes and management. Save yourself from the stress and frustrations that come with bookkeeping--- it can be painful to fix when your reconciliations don’t balance. Subtract the time you spend in bookkeeping from the time you could use towards growing your business. Let us help you fill in the gaps in your financial statements and adhere to the accepted accounting principles.

DIGITAL MARKETING

WEBSITE AND SOCIAL MEDIA MANAGEMENT
• Facebook, Instagram, LinkedIn, Twitter and Youtube for marketing and brand awareness.
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AUDIO AND VIDEO EDITING
• Manipulating and rearranging video shots and/or audio for Podcasts, YouTube Videos, Instructional Videos, Music, Advertisements, Corporate Videos.

GRAPHIC DESIGN
• Creating visual content to communicate messages. Applying visual hierarchy and page layout for a company logo, website, flyer, newsletter, etc.
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GRAPHIC DESIGN

Competition in today’s on-demand electronic world is fierce. Our digital marketing experts are equipped to maximize your brand’s online presence across different platforms. ConnectUs can help build audience and increase traffic through SEO by planning how your brand will be presented on each of these platforms. These includes executing campaigns, handling support tickets and keeping contents updated, among others.

DIGITAL MARKETING

Boost your brand to get the attention it deserves. Whether you're looking for an outstanding new logo or some striking flyers or informative newsletters, our passionate graphic designers will work with you every step of the way to make it happen. We can help you convey your company’s values and build a prominent identity through eye-catching imageries that are well-planned and thought-through.

WEBSITE DEVELOPMENT MANAGEMENT

• Maintain a simple layout with overall user experience in mind, draw customers, respond to inquiries through the support tickets as soon as possible.
• Plan and create events, posts and update blogs on websites and social media accounts.
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WEBSITE DEVELOPMENT MANAGEMENT

Your website is your online portfolio. But more than just creating a nice layout, we should also take in consideration the user experience, content for search engine optimization, and ease of use. ConnectUs will help you develop a website that performs these functions.

Maintaining your company’s presence on a website, Facebook, Twitter, Pinterest, YouTube, etc. is important for Search Engine Optimization. ConnectUs can help build your audience and increase your business by planning how your brand will be presented on each of these platforms—this includes executing campaigns, handling support tickets and keeping the content updated, among others.

CHAT SUPPORT

• Our live chat agents can provide 24/7 coverage to engage your customers on your website, Shopify, WordPress, Facebook Messenger, etc.
• Optimize your customer success processes by setting up the relevant success metrics and KPIs.
• Back office support during their work hours outside of live chat.
• Proactive visitor assistance and lead generation to heighten sales and conversions.
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CHAT SUPPORT

With customers always searching online and utilizing websites over storefronts, phone orders and product inquiries, your company should meet them where they already are: directly on your website. Our Live Chat Support will bridge the gap between you and your customers through a digital connection.